Successful digital transformations don’t happen without organization-wide effort, mindset and processes changes, and the right technologies. They also don’t happen without guidance from skilled CIOs and digital leaders.
So much more is being asked of IT leaders after what has arguably been the biggest business disruption in recent memory. CIOs are tasked with deploying digital initiatives often while reducing costs, ensuring cybersecurity and compliance measures are in place, supporting innovation, and enhancing customer interactions, to name a few.
“What we’re hearing from companies and CIOs is they are not just doing what they’ve always been doing. Their skillset is really becoming broad and very business-oriented,’’ says Stephanie Woerner, a research scientist at MIT’s Sloan Center for Information Systems Research (CISR). “Work has changed dramatically, and expectations of how your company is going to operate have changed. If you’re going in with an attenuated skillset … you won’t be able to deal with these new demands.”