Posts by Beth Stackpole

February 26, 2020, looms large for Carol Juel for a number of reasons. It was her twins’ seventh birthday, and the executive vice president and CIO of Synchrony was scrambling to get home to join the festivities. The day also took on new contours as…

When you’re selling an active retirement community and medical care to seniors, high-touch, in-person interaction is the gold standard. At Erickson Living Management, prospective clients are typically courted with one-on-one tours of facilities and ame…

Companies have big plans for digital transformation, but the lack of skilled IT talent remains an obstacle. Here’s how to cope.

Microlearning, gamification and self-paced instruction are some of the trends reshaping professional training as organizations wrestle with the IT skills gap.

As companies move beyond limited RPA pilots to full-blown implementations, there are four practices to keep in mind to ensure things stay on track.