Posts by Beth Stackpole
The CIO’s next key role: Change agent
February 26, 2020, looms large for Carol Juel for a number of reasons. It was her twins’ seventh birthday, and the executive vice president and CIO of Synchrony was scrambling to get home to join the festivities. The day also took on new contours as…
Read MoreCustomer-focused IT: A key CIO imperative, post-COVID
When you’re selling an active retirement community and medical care to seniors, high-touch, in-person interaction is the gold standard. At Erickson Living Management, prospective clients are typically courted with one-on-one tours of facilities and ame…
Read MoreGood tech talent is still hard to find (how to bridge the gap)
Companies have big plans for digital transformation, but the lack of skilled IT talent remains an obstacle. Here’s how to cope.
Read MoreHow to train workers in the age of digital transformation
Microlearning, gamification and self-paced instruction are some of the trends reshaping professional training as organizations wrestle with the IT skills gap.
Read More4 steps to RPA success
As companies move beyond limited RPA pilots to full-blown implementations, there are four practices to keep in mind to ensure things stay on track.
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