Posts by Bob Violino

Even prior to the pandemic, improving customer experience was becoming a major priority for IT. COVID-19 and the resulting shift in business models have only accelerated that strategic directive.To read this article in full, please click here(Insider S…

Many organizations see a move to agile software development and then to DevOps as key steps in their digital transformation journeys.To read this article in full, please click here(Insider Story)

At first glance, the deployment of cybersecurity measures and the pursuit of innovation might seem mutually exclusive. Strategies to enhance security are aimed at reducing risk, whereas innovation efforts require being open to taking risks.But enter…

It’s not enough to provide high-quality products and services. In today’s business market, companies also need to deliver positive experiences for their customers. To that end, organizations are constantly looking for ways to enhance the way they inter…

A new and growing title in IT, infrastructure software manager is becoming a vital role for organizations, especially those embarking on digital transformations.