Posts by Clint Boulton

4 digital customer experience success stories

Most companies leaned into digital technologies to fortify their customer experience (CX) during the COVID-19 pandemic, whose tailwinds accelerated collaboration between IT departments and business lines like never before.To read this article in full, …

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CIO change agents: The art of the IT turnaround

CIOs are garnering plaudits for digital transformations that fortify operations and generate new revenue streams. But before IT leaders can initiate a bet-the-house overhaul, many must foster a far more foundational transition: IT culture change.To rea…

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10 most misused buzzwords in IT

Perhaps more than any other sector, the technology industry suffers from jargon overload, with vendors and consultants constantly hyping solutions and strategies with phrasings meant to capture buzz. Such efforts do at times hit the mark, aptly describ…

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4 digital transformation success stories

You can say one thing about the coronavirus pandemic: Never before has a digital strategy spanning efforts to modernize and transform the business been so important.To read this article in full, please click here(Insider Story)

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Design thinking: The secret to digital success

Design thinking is fast becoming a key ingredient for successful digital transformation. But what exactly is design thinking, and how are leading CIOs harnessing its power to enhance business value?To read this article in full, please click here(Inside…

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