Customer Experience
Navigating through business transformation with Nellson Burns
This week I’m joined by Nellson Burns, the VP of IT and CIO at Daltile. In our discussion, Nellson shares how the pandemic accelerated the company’s business transformation efforts and how this impacted customers. He also goes into what the… Rea…
Read MoreIT’s Critical Role in the Business Transformation Journey
Companies across the globe are focused on leveraging technology to drive transformation in their business. The combination of shifting customer requirements and changes in operations is driving the need to accelerate how companies conduct business and …
Read MoreChanging how we think about technology with Karl Mosgofian
This week I’m joined by Karl Mosgofian, the CIO at Gainsight. We discuss how the role of the CIO and IT has changed…and continues to change. Karl talks about his perspective on the CIO’s role in business transformation and customer… Read More Ch…
Read MoreRe-Imagining the Car of the Future
The automotive space is changing at a rapid clip. Much of this change is driven by a combination of changing customer requirements and new technology… Continue reading → Re-Imagining the Car of the Future
Read MoreAs CIO, preparing for the new normal
2020 threw a curve ball to every business and IT organization on the planet the likes nobody has ever seen. In the first quarter, there… Continue reading → As CIO, preparing for the new normal
Read MoreStop serving me butter pasta. I ordered mac and cheese.
Does this sound familiar? Those of you with little ones may relate. But it also represents to a scenario playing out right now between B2B… Continue reading → Stop serving me butter pasta. I ordered mac and cheese.
Read MoreHow Next-Generation ERP Meets Emerging Business Challenges
The COVID-19 pandemic crisis and following economic crisis have caused companies to rethink their traditional business operations. As companies navigate new realities following the pandemic… Continue reading → How Next-Generation ERP Meets …
Read MoreStarting with the customer and working backwards with Prakash Kota– CIOitk #28
Introduction: This week I’m joined by Prakash Kota who is the Chief Information Officer for Autodesk. In our discussion, weContinue Reading
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