Customer Experience

The CIO Playbook for 2023

Each year, I revise the CIO playbook to reflect the changing agenda for the CIO. Over the past several years, the role of IT has seen dramatic change within the enterprise. 2023 is no exception as a few focus areas…
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Re-Imagining the Car of the Future

The automotive space is changing at a rapid clip. Much of this change is driven by a combination of changing customer requirements and new technology… Continue reading → Re-Imagining the Car of the Future

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