Everyone is aware of the common business drivers and benefits of an IT-enabled business transformation or digital transformation. These programs provide a catalyst event for driving business process change and adopting best practices. Once implemented, the software prevents erosion of the adopted changes as employees can no longer do things the old way. Operations will be more efficient using common processes and systems across the enterprise, while the benefits achieved should enable greater visibility into the business resulting in operational cost reductions, increased sales revenue, and improved margins.
But why just be like everyone else?