Technology is “everywhere.” Or is it? When my 5-year-old son broke his arm, the hospital experience was unnervingly similar to mine as a child. Decades later, with all the technology we have available, the inefficiency was astounding.
As we waited for doctors and results, I thought about how some of the largest industries in the world are also some of the slowest to adopt technology. Sectors like healthcare, finance and agriculture are still in need of disruption and innovation.
But for CIOs in these industries, the paths to digital transformation are full of resistance. They must overcome people’s adversity to change — feelings, in this case, complicated by a mistrust of machines.