Robotic process automation (RPA) is the game-changer your organization doesn’t know about. There are only a few leaders in your organization who fully appreciate the potential of RPA. The hype about RPA reminds me of the hype about the Internet in the mid-1990s. We know it’s going to take off, but we don’t know where or how this idea of knowledge-sharing will be adopted.
RPA applies AI and machine-learning capabilities to perform a repeatable task that previously required humans to perform.
Similar to the concept of a blockchain, a large part of the slow adoption of this technology is related to education. Once you’ve internalized the power of RPA, you’ll quickly apply RPA-type concepts throughout your organization.